Updated: Sep 28, 2019
Blais Electric has been in a season of growth during the last several years - expanding the services we offer and building our core team to better meet the needs of our valued clients. The time has come once again expand - this time, we are searching for a talented, high-energy, organizing genius to tackle our behind-the-scenes administrative logistics.
The right person will help to keep our team focused, scheduled, and on track, lead and grow our customer service offerings, and act as the primary pillar of support for everything that goes into running a small business.
THIS POSITION MAY BE RIGHT FOR YOU IF:
You are kind-hearted, patient, and committed to ensuring a positive customer experience from start to finish. You don't get annoyed or easily upset, and if something goes awry, you will dig deep into your bag of tricks to make it right.
You have a natural knack for organization, are intuitively able to spot inefficiencies and establish new systems, and thrive in a world of structure and order. If you are the type of person that always answers the phone with a smile on your face and finds joy in streamlining tasks, we want to hear from you!
You have exceptional communication skills - both written and spoken English. As the first point of contact for many Blais Electric clients, it's imperative that you are able to write emails and answer phone calls efficiently, professionally, and in a friendly manner.
You like to hustle! You are motivated, dependable, and pro-active. Our ideal candidate is someone who is a natural problem-solver and can identify opportunities to grow Blais Electric in our local community.
You work well independently, but also enjoy collaboration and being part of an established team. Being our first administrative employee, a lot of work in the beginning will be alongside our owner, Patrick. We will support you with ongoing training and communication, but we are really looking for someone who isn't afraid to learn the ropes and run with it - offering their own ‘special something’ to any and all situations as they arise.
You have access to your own computer and telephone as well as a home office or designated workspace. We do not have a traditional brick and mortar office, so this position is a remote working opportunity. If you are located in Guelph, or able to commute to connect face to face from time to time, Let’s chat!
To start, this will be a part-time position of around 15 hours per week. Someone that has a set availability or schedule that does not fluctuate from week to week would be the best fit.
SKILLS & ABILITIES:
You are proficient with computer programs including word-processing, spreadsheets, databases, email and scheduling programs.
You have the natural ability to quickly learn and figure out new-to-you computer programs and apps.
You have bookkeeping experience/a basic knowledge of invoicing, accounts payable, and accounts receivable.
You have previous experience in office administrative practices and procedures.
You have the ability to prioritize and organize work, handle multiple assignments at the same time, recover quickly from interruptions, and meet deadlines.
You are capable of building and maintaining positive working relationships with both clients and colleagues.
You have a strong customer-service orientation and approach. The ability to deal tactfully, kindly, and effectively with people is essential.
You have the ability to exercise discretion and deal with sensitive and confidential information.
You have a heightened ability to anticipate and proactively deal with issues or problems before they arise.
A general knowledge of human resources and Ontario trade/labour laws and regulations is a great asset.
PERKS OF WORKING WITH BLAIS ELECTRIC:
Blais Electric has a glowing reputation in the community - all because of our incredible and hardworking team. We love what we do, and this enthusiasm is at the core of everything we take on.
Flexibility! To start off, we are looking for someone to work on a part-time basis – around 15 hours per week. We are willing to coordinate and find a schedule that works for both of us, taking into consideration any existing commitments you may have. There may also be potential to build capacity in this position as we grow.
You get to work from home most of the time but will require that you come to our home office at least once a week.
We are a living-wage leader. Salary range for this position is $22-$25 per hour, based on previous work experience.
Please email a resume and cover letter to firstname.lastname@example.org telling us why you think you would be a great fit for our team, as well as anything else that may be important for us to know. Please include any links to social media like Instagram, Facebook, LinkedIn, etc.